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Terms and Conditions
SKIP TO OUR DRIVESHAFT WARRANTY
PERMISSIBLE USE OF THE SITE
Subject to the terms of this Agreement, Driveshaft Specialists grants you a limited, non-transferable, non-exclusive, license to access and make personal use of the Site. This license does not include the right to access or use the Site for any of the restricted purposes set forth below. Driveshaft Specialists may terminate this license at any time for any reason.
The rights granted to you in this Agreement are subject to the following restrictions: (a) you shall not use the Site to place an order on behalf of yourself or a third party for resale to that third party; (b) you shall not license, sublicense, reproduce, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site, its products or its content without the express written consent of Driveshaft Specialists; (c) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (d) you shall not access the Site in order to build a similar or competitive service, or to download, copy or collect content or account information for the benefit of another merchant; (e) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without Driveshaft Specialists’ express written consent; and (f) you shall not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information or content (including images and text descriptions) of the Site without Driveshaft Specialists’ express written consent.
ARBITRATION NOTICE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE. YOU AND DRIVESHAFT SPECIALISTS AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND DRIVESHAFT SPECIALISTS WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
This Policy applies to information we collect:
- When you use or interact with our Services.
- In your email, text, and other electronic messages with us.
- Through our mobile and desktop websites and applications.
Driveshaft Specialists reserves the right, at any time, to modify, suspend, or discontinue the Site or any part thereof with or without notice. You agree that Driveshaft Specialists will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site or any part thereof.
INTELLECTUAL PROPERTY RIGHTS
The Site contains valuable trademarks and service marks owned and used by Driveshaft Specialists. Any use of the Driveshaft Specialists Marks without the prior written permission of Driveshaft Specialists is strictly prohibited. The arrangement and layout of the Site including but not limited to, the Driveshaft Specialists Marks, images, text, graphics, buttons, screenshots, and other content or material (collectively, the “Site Content”) are the sole and exclusive property of Driveshaft Specialists.
UNAUTHORIZED COPYING, REPRODUCTION, MODIFYING, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, MAKING DERIVATIVE WORKS OF OR DUPLICATING ALL OR ANY PART OF THE SITE IS PROHIBITED.
You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content (a) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy rights, right of publicity, or any other intellectual property or proprietary right; (b) that is unlawful, harassing, abusive, tortious, threatening, harmful, abusive, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive (e.g., material that promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual) or otherwise objectionable material of any kind or nature or which is harmful to minors in any way; or (c) in violation of any law, regulation, or obligations or restrictions imposed by any third party.
In addition, you agree not to use the Site to: (a) upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter a computer system or data; (b) send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (c) harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (d) interfere with or disrupt servers or networks connected to the Site or violate the regulations, policies or procedures of such networks; (e) attempt to gain unauthorized access to the Site, other computer systems or networks connected to or used together with the Site, through password mining or other means; or (f) harass or interfere with another user’s use and enjoyment of the Site.
We reserve the right (but have no obligation under this Agreement) to review any User Content, investigate, and/or take appropriate action against you, at our sole discretion, if you violate the Acceptable Use Policy or any other provision of this Agreement, including removing or modifying your User Content, terminating your Driveshaft Specialists Account, and/or reporting you to law enforcement authorities. We may also remove or modify your User Content if it, in our sole judgment, violates the rights of, harms, or threatens the safety of any other person, or creates liability for us or any other person. In order to cooperate with legitimate governmental requests, subpoenas or court orders, or to protect our business and members, we may access and disclose any information we consider necessary or appropriate, including your Driveshaft Specialists Account username and password, IP address and traffic information, usage history, and your User Content.
Driveshaft Warranty/ Terms and Conditions
Driveshaft Specialists driveshafts are built using the highest quality components offered by Spicer and NEAPCO. Our driveshafts are only covered by the original purchaser and are non-transferable. Purchaser must provide proof of purchase.
Our lifetime warranty covers all workmanship (welds) and twisting of tubing. We also offer a 12 month warranty of all wear and tear items such as U-Joints, slip and spline, and CV kits, as long as proper maintenance has been done regularly.
What is not covered:
Driveshaft Specialists will not cover under warranty the following: improper installation, tubing damage due to rocks, ledges or other sharp object, improper angles, lack of maintenance, axle wrap, and tampering.
Improper installation would include things such as not torqueing bolts, not using supplied Loctite, etc. Driveshaft Specialists will not be held liable for damage to drivetrain components due to improper installation including Transfer Case, Rear End, transmission or any other damage due to driveshaft falling out or failing.
Improper angles could cause driveshaft components not to operate properly. This could cause rubbing and binding. It could also cause the driveshaft components such as u-joints to fail more quickly than they should. Customer is responsible to ensure their angles are correct to reduce driveshaft binding.
Lack of maintenance includes not greasing components such as u-joints, extreme rusting, and contaminates in the slip and spline such as mud, dirt, and water. Doing routine maintenance will extend the life of your driveshaft and is the responsibility of the owner.
We also will not cover any additional work done to our driveshafts by other shops. If your driveshaft needs repairs, please call us first. We will not reimburse work done at other shops. If it needs shortened, lengthened, balanced we will do that for you. If it’s our error we will do this free of charge and cover shipping. If it was a custom build, specific measurements, etc. the cost will be the responsibility of the consumer. We will try to do everything to make your driveshaft purchase from us as a great decision.
Driveshaft Specialists FL/Gulfcoast Driveshaft will warranty only our workmanship on our driveshafts. We will not cover any warranty on driveshafts that are modified in any way: welded, repaired, balanced by someone else, etc. We will also not warranty any driveshaft that is damaged, which includes heat shield rub, bolts scratching the tubing, clearance issues, dented, etc. We provide no warranty at all on driveshafts that are improperly installed, misused or exceed driveshaft critical speed. We do not cover bonding failures and thermally damaged carbon fiber tubing resulting from excessive heat.
Driveshaft Specialists FL/Gulfcoast Driveshaft warranty is good for 12 months from date of purchase. The warranty is only covered for the initial purchaser, and is non transferable. We cover only our workmanship which includes broken welds. We will repair or replace an aluminum driveshaft if our weld breaks. We highly recommend driveshaft safety loops. This is CRITICAL in performance and racing applications. If a driveshaft fails, Driveshaft Specialists FL/Gulfcoast Driveshaft and its distributors are not held liable for any damage done to the vehicle including: transmission, differential, exhaust, muffler, or vehicle floor damage. It is ultimately your responsibility to install safety loops to avoid any damage to your vehicle. Driveshaft Specialists FL/Gulfcoast Driveshaft and its distributors will not be held responsible for loss of money, time or reimbursement for any damage caused.
Driveshaft Specialists FL/Gulfcoast Driveshaft uses a high speed balancer for our driveshafts, which includes a balance report with each order. We guarantee your driveshaft is balanced before it leaves our shop. If after install you experience a vibration, please call us or email us and we will give you a few steps to check first. If after all the steps are verified and you still have a vibration, we can re-check the driveshaft balance for you. The customer will be responsible for shipping back to our shop. We will check the balance and provide another report. If our findings are the driveshaft was balanced incorrectly, we will rebalance at no cost to the customer and we will pay for return shipping. If the driveshaft was in balance, and the customer’s car has another issue occurring, the customer will pay for the rebalance and for return shipping.
These are upgraded racing and performance driveshafts. Driveshaft Specialists FL/Gulfcoast Driveshaft aluminum and carbon fiber driveshafts should be installed by professionals. Driveshaft Specialists FL/Gulfcoast Driveshaft and its distributors will not be held liable for improper installation. Driveshaft Specialists FL/Gulfcoast Driveshaft and its distributors will also not be held liable for any damages, loss of time or money. By installing our driveshafts you are agreeing to the terms, conditions, and warranty. You are also agreeing to not hold Driveshaft Specialists FL/Gulfcoast Driveshaft or its distributors liable for vehicle damages and waive the right to any lawsuit that may arise from the use of our driveshafts. You accept all of our policies at the time of purchase.
Additionally, carbon fiber driveshaft are bonded. Driveshaft Specialists FL/Gulfcoast Driveshaft will torque test every carbon fiber driveshaft before shipping to ensure proper bond adhesion. Please keep heat in excess of 240 degrees away from the tubing and bonded areas for extended periods of time. While it is uncommon to see these temperatures under a moving vehicle, we highly recommend heat shielding/insulation, exhaust/header wrap, to create a barrier of protection between the driveshaft and the hot spots of the car, specifically at catalytic converters. One of main causes of heat related tubing and bond damage is caused by a freshly tracked car being parked on an asphalt surface for an extended amount of time of 15 to 30 minutes. If the car is immediately put back on track, the strength of the tube and bond may be compromised if they are not given enough time to be adequately cooled. The lack of airflow over the driveshaft and the exhaust system can cause the undercar temperatures to rise significantly causing the bond and tube to heat soak and should be avoided. Shafts that fail due to improper heat shielding and subsequent thermal degradation are not covered by warranty.
From our Returns and Refunds Policy
Custom built driveshafts are non-refundable, unless it’s an error on our end. We will do everything possible to build your product exactly as requested. Driveshaft Specialists FL/Gulfcoast Driveshaft will not cover incorrect measurements by the customer. If there is an incorrect measurement by the customer, Driveshaft Specialists FL/Gulfcoast Driveshaft will do the repair work, however the customer will incur all costs of the repair, including shipping to and from our shop.
Any return for warranty work will require an RMA number from Driveshaft Specialists/Gulfcoast Driveshaft. We will not accept any returns without this number. Please email or call the shop to get an authorization number. Driveshaft Specialists FL/Gulfcoast Driveshaft will only accept returns of our driveshafts if they are new and uninstalled with original purchase receipt and approved RMA number. Once the return is authorized there will be a 15% restocking fee adjusted from the original purchase price.
All returns will require a return authorization number. Please call the shop at 813-620-4303 to speak to us. We can answer any questions, offer help/advice, and/or assign a RA number for you.